Refund Policy

This refund policy applies to all services offered by Heritage Walk as published on our website.

At Heritage Walk, we strive to provide a transparent refund policy for our valued customers.

Eligibility for Refunds

Refunds are available for bookings made directly through Heritage Walk, provided the cancellation is made in accordance with our policy.

Exclusions

Please note that certain services, such as private tours or special events, may have different refund conditions. Check specific terms at the time of booking.

How to Request a Refund

To request a refund, please contact our support team with your booking details. We will guide you through the process.

Refund Processing

Once your cancellation request is received, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

Cancellation Policy

If you wish to cancel your booking, please notify us as soon as possible. Cancellations made within 24 hours of the scheduled tour may not be eligible for a refund.